Most brands focus on acquiring customers. Fewer focus on how fast they respond once the order is placed. An exei AI Agent for D2C resolves predictable post-purchase queries instantly, preventing hesitation from turning into refund requests. I have watched small response delays quietly erode confidence. Exei keeps escalation clean and contextual so humans step in only when nuance is re... https://editor.telescope.ac/blogs/exei-ai-agent-foe-customer-service/ddi68z8tvniv9rxldsmyvo